FREQUENTLY ASKED QUESTIONS

Our implants and instruments are crafted using high-quality materials, including surgical-grade 316-L and 440 C stainless steel, titanium, and tungsten. We carefully select the most appropriate material for each specific application, prioritizing key factors such as biocompatibility, strength, durability, and required sterilization capabilities. 

Yes, Belovet surgical instruments can be sterilized using various methods, depending on the material and available equipment. Common sterilization methods include:  

A) Steam Sterilization (Autoclave): This is one of the most effective and widely used methods, combining high-pressure steam and heat to eliminate microorganisms, including bacteria, viruses, and bacterial spores.  

B) Dry Heat Sterilization: For instruments sensitive to steam, dry heat sterilization in specialized ovens can be used. This method relies on hot air to achieve temperatures high enough to eradicate microorganisms. 

Producing surgical instruments requires precision and adherence to rigorous international health standards. We use advanced manufacturing technologies and follow strict protocols at every stage. Additionally, for certain specialized processes, we collaborate with partners in Europe and Asia, ensuring the highest level of quality across all our products. 

Yes, we back our products with a comprehensive warranty policy. At Belovet, we are committed to delivering top-quality materials and ensuring customer satisfaction. If any issues arise, we’re here to resolve them promptly because your trust and peace of mind are our priority. 

We are fully committed to transparency and compliance with all tax regulations. Every purchase made with Belovet includes an official invoice, and we’ve streamlined our process to make it as convenient as possible for you. 

Yes, Belovet partners with DHL and FedEx to ensure secure and efficient shipping nationwide and to international destinations. 

Our main office is based in Mexico City, with an additional office in Cancún, Quintana Roo. Belovet also participates in over 20 veterinary events across the country every year. 

We accept the following payment methods:  

- Debit cards  

- Credit cards  

- Bank transfers  

- Cash payments 

Yes, we accept credit cards with the option for interest-free installment plans, subject to an additional fee. Please check our current promotions at the time of purchase for more details. 

Follow us on Belovet’s social media channels to stay updated on our upcoming training sessions and access the latest information. 

Our courses are primarily held in Mexico City and Cancún. 

All our courses are accredited by CONCERVET.